Working with Message Approval Functions

Once a message is held for approval you can approve it as is, edit it and approve it, or delete the message if you feel it should not be displayed on the forum

To approve a message as is:

This function allows the moderator to approve all new messages that are being held for approval.  If a forum has been set up to have all messages approved before being displayed, all new messages will be held for the assigned moderator to approve.  An approval require message will be displayed (for the moderator only) on the Forums List page (from the Forums or Manage Forums commands) if there are messages awaiting approval.

  1. If the Main Information page is not displayed, click the Feature List link at the top of the current page.
    The Main Information page will be displayed.

  2. Click the Manage Forums link in the Administer Sidebar menu
                            OR
    click the Forums link in the Features List Sidebar menu.
    The Forums List page will be displayed.  If there are messages awaiting approval, a link will be displayed for the forum.  The link contains the number of messages waiting for approval.

  3. If you want to work with forums for another organization, choose the organization name from the View Forums or Select Organization drop-down list at the top of the page.
    The page will be refreshed with the forums for the selected organization.

  4. Click the Postings awaiting approval (n) link in the Action column for the forum that you want to delete.
    The system will display the Posting Awaiting Approval page with a list of messages waiting for approval.

  5. Click the Open link in the Action column for the message that you want to review.
    The Forum Message page will be displayed.  The message will be displayed in read only format.

  6. Click the Approve Posting link at the bottom of the page.
    The system will ask you to verify the approval.  The approval verification page will be displayed.

  7. Click the Yes button to approve the message.
    The system will release the message from the hold status.  The Posting Awaiting Approval page will be displayed so that you can work with the next message.  If there are no more messages to be approved, the page will display a message indicating that there are no more messages awaiting approval. 

  8. If you are through with the function, click the Done button at the bottom of the page to return to the Forums List page.

 

To edit and approve a message:

This function allows you to edit the message and automatically approve it for display in the respective forum.

  1. If the Forum Message page is displayed with the message awaiting approval, skip to step #7.

  2. Click the Feature List link at the top of the current page.
    The Main Information page will be displayed.

  3. Click the Manage Forums link in the Administer Sidebar menu
                            OR
    click the Forums link in the Features List Sidebar menu.
    The Forums List page will be displayed.  If there are messages awaiting approval, a link will be displayed for the forum.  The link contains the number of messages waiting for approval.

  4. If you want to work with forums for another organization, choose the organization name from the View Forums or Select Organization drop-down list at the top of the page.
    The page will be refreshed with the forums for the selected organization.

  5. Click the Postings awaiting approval (n) link in the Action column for the forum that you want to delete.
    The system will display the Posting Awaiting Approval page with a list of messages waiting for approval.

  6. Click the Open link in the Action column for the message that you want to review.
    The Forum Message page will be displayed.  The message will be displayed in read only format.

  7. Click the Edit link at the bottom of the page.
    The Post a Forum Message page will be displayed.  The content of the message to be edited will be displayed in the Message text box. 

  8. If you want to change the title of the message, enter it in the Message Title text box at the top of the page.
     This field is free-form and should contain an accurate description of the message content and intent.

  9. If you do not want the user to be notified when a reply is posted for this message, click the check box under the Message Title heading.
    The default for this function is to automatically send an email notification when a reply is posted for the message. 
    A checkmark in the check box indicates that the email notification is turned on.  A blank check box indicates that the notification function is turned off.

  10. Enter or change the message content in the Message text box.
    The text box displayed for this field will vary depending on the type and version of Internet Browser you are using.  If you are using a version of Internet Explorer higher than 5.5, you will be able to use Rich Text features for the description.  Please refer to the Rich Text Editing instructions for more information.

    If you are not using Internet Explorer or a lower version, the Details field will be a plain text box in which you can simply enter text. 

  11. When you are through entering the message content, click the Add button at the bottom of the page.
    The system will save the message and automatically release it from the approval hold status.  The Posting Awaiting Approval page will be displayed so that you can work with the next message.  If there are no more messages to be approved, the page will display a message indicating that there are no more messages awaiting approval. 

  12. If you are through with the function, click the Done button at the bottom of the page to return to the Forums List page.

 

To delete a message:

This function allows you to delete a message that is being held for approval

  1. If the Forum Message page is displayed with the message awaiting approval, skip to step #7.

  2. Click the Feature List link at the top of the current page.
    The Main Information page will be displayed.

  3. Click the Manage Forums link in the Administer Sidebar menu
                            OR
    click the Forums link in the Features List Sidebar menu.
    The Forums List page will be displayed.  If there are messages awaiting approval, a link will be displayed for the forum.  The link contains the number of messages waiting for approval.

  4. If you want to work with forums for another organization, choose the organization name from the View Forums or Select Organization drop-down list at the top of the page.
    The page will be refreshed with the forums for the selected organization.

  5. Click the Postings awaiting approval (n) link in the Action column for the forum that you want to delete.
    The system will display the Posting Awaiting Approval page with a list of messages waiting for approval.

  6. Click the Open link in the Action column for the message that you want to review.
    The Forum Message page will be displayed.  The message will be displayed in read only format.

  7. Click the Delete link at the bottom of the page.
    The Delete verification page will be displayed so that you can verify that you want to delete the message. 

  8. Click the Yes button to continue the process.
    The system will delete the message and will return the Posting Awaiting Approval page so that you can work with the next message.  If there are no more messages to be approved, the page will display a message indicating that there are no more messages awaiting approval. 

    If you do not want to delete this message, click the No button to return to the Posting Awaiting Approval page.

  9. If you are through with the function, click the Done button at the bottom of the page to return to the Forums List page.

 

 

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