Delete Messages

To delete a message:

  1. If the Forums page is displayed, skip to step #6.

  2. If the Forum Messages List page is displayed, skip to step #8.

  3. If the Forum Message page is displayed (the page displaying the specific message), skip to step #9.

  4. Click the Feature List link at the top of the current page.
    The Main Information page will be displayed.

  5. Click the Forum link in the Feature List Sidebar menu.
    The Forums page will be displayed.  The page displays a list of current forums on the left, the date and time that the forum was last updated, and a list of available actions on the right.

  6. If you want to work with forums for another organization, choose the organization name from the View Forums for drop-down list at the top of the page.
    The page will be refreshed with the forums for the selected organization.

  7. Click the View Forum link in the Action column for the forum that you want to view.
    The Forum Message List page will be displayed.  If there are messages, they will be listed in descending date order.  The message title, date, time, user, and organization are displayed for each message and replies.

    The page will list message threads based on the preference set in the View drop-down list.  For example, if the option is set to Message Threads 30 days and newer, all threads within the last 30 days will be displayed.  Each thread can have multiple messages (original post and replies).  You can choose another option from the View drop-down list to change or refine the messages list.

  8. Click the Title of the message that you want to delete.
    The Forum Message page will be displayed with the content of the selected message.

  9. Click the Delete link at the bottom of the page.
    The system will display a page for you to verify that you want to delete the message.

  10. Click the Yes button to continue the deletion process.
    The system will delete the message and will return the Forum Messages List page.
    If you do not want to delete this message, click the No button.

  11. If you are through with this forum, click the Done button to return to the Forums page or click the Features List link at the top of the page to return to the Main Information page.

 

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