Edit Messages

Once a message has been saved or sent, you have the option of editing it.  If a message was Sent (rather than saved as a draft), you can edit it until it is actually transmitted.

To edit a message:

1. If you are not in the Communications Center,
   click the Features List link at the top of the current page and click the Communications Center link in the Features List.
   The Communications Center main menu page will be displayed.

2. Depending on the type of message to be edited, click the Draft messages or the A Message Scheduled for Delivery link in the Edit column of the main menu,.
   A page with the list of messages will be displayed.

3. Select the email that you want to edit and click the Edit Message button at the bottom of the page.
   The Email page will be displayed.  The format of the email will depend on the original format selected.  Any addresses associated with the email will be displayed at the top of the page.

4. If you need to change the subject, enter it in the Subject text box.
   This field is required and must be entered before you add the Email addresses.

5. If you need to add recipients to the Address List, click the Add Email Addresses button to set up the recipient list for the email.
   Click here for those instructions.

6. If you are using the Rich Text format, make sure the On radio button next to Rich Text Editing is selected, and then
   click here for instructions in using the Rich Text formatting tools.

7. If you are not using Both Plain Text and HTML format, skip to step #10.

8. If you originally selected Both Plain Text and Rich Text (HTML) Message option, and have completed the content in the Rich Text portion of the page, click the Copy Rich Text Content to Plain Text Area button.
   The system will ask you to verify that you want to copy the text.

9. Click the OK button on the verify copy message box.
   The system will copy the content of the Rich Text message to the Plain Text box and will remove any special formatting options, etc.

10. If you want to add an attachment to the email, click the Add Attachment button and then
    click here for those instructions.

11. If you want to save the email as a Draft version so that you can edit it and/or send it later, click the Save as Draft button at the bottom of the page.
    The system will save your email and store it as a draft.  You can edit the email again later by clicking Draft Messages under the Edit column of the main menu page. 

12. When you are through editing the email, click either the Send/Schedule Delivery or the Reschedule Delivery button at the bottom of the page.
    If you are editing a message that was already scheduled or sent, the Reschedule Delivery button will replace the Send/Schedule Delivery button.
    
    The Send Message page will be displayed.  The page will display how the Send from and the Reply to Address information.  If using Pro, you will be able to choose to send the email immediately (default) or schedule it for delivery later (Lite will automatically send the email immediately).

13. If you are using Pro and need to change the Sent from or Reply to information, enter the information in the respective text box.

14. If you are using Lite or using Pro and want to send the email immediately, click the Send button and skip to step #21.  Otherwise skip to the next instruction.
    The email will be scheduled to be sent within the next few minutes to the recipients on the Address List. 

15. If you want to schedule the email to be sent at a later date/time, click the Specify Date and Time radio button.
    The system will redisplay the Send Message page with the Date and Time option fields.

16. Enter the date in the Send Date text box, or use the Pop up Calendar to choose the date.

17. Choose the hour from the first Send Time drop-down list.

18. Choose the quarter-hour (minutes) from the second drop-down list.

19. Choose AM or PM from the third drop-down list.

20. Click the Send button.
    The system will schedule the email for delivery on the date and time specified.  The Send Message completion page will be displayed.

21. Click the OK button on the Send Message page to return to the Communications Center main menu page.
    The main menu page will be displayed. 
    A link in the Edit column (A message scheduled for delivery (n), where (n) is the number of messages scheduled) will be displayed.  These are the messages that are scheduled for delivery either in the next few minutes or at the scheduled date and time you selected.